Natalie Pang is Senior Lecturer in the Communications and New Media Department, Faculty of Arts and Social Sciences as well as Senior Research Fellow at the Institute of Policy Studies, Lee Kuan Yew School of Public Policy at the National University of Singapore. Her research work focuses on digital civics, weaponisation of digital platforms, and mediated urban heritage. She practices mixed methods, including analytics of social media data in her research. Natalie received her PhD from the Faculty of Information Technology at Monash University, where her doctoral work won two awards in 2009 – the Vice Chancellor’s Commendation for Doctoral Thesis Excellence, and the Faculty of IT Doctoral Medal. Her work has been published in New Media & Society, Information, Communication and Society, JASIST, Computers in Human Behaviour and Online Information Review. She serves as editorial board member for Digital Impacts, Journal of Sociotechnical Critique, as well as the Australasian Journal of Information Systems.